Terms of Service

Effective Date: July 8, 2026
Last Updated: July 15, 2026

Plain-English Summary (Non-Binding)

This summary is provided for convenience only. It does not form part of these Terms of Service and does not create any contractual rights or obligations. If there is any inconsistency between this summary and the Terms below, the Terms will prevail.

Hivelighter is a research, knowledge management, and collaboration platform that helps users collect, organize, annotate, search, and share information from online and other supported sources. Certain features of the Services use artificial intelligence ("AI") to assist with organizing information, generating summaries, identifying insights, and improving research workflows.

The AI features are designed to support your work—not replace your own judgment. AI-generated suggestions, summaries, classifications, or other outputs may be incomplete, inaccurate, or inappropriate for your intended purpose. You are responsible for reviewing and validating any AI-generated output before relying on it for business, legal, financial, compliance, academic, medical, or other important decisions.

You retain ownership of the content, annotations, highlights, notes, and other materials you submit to the Services, subject to the licenses described in these Terms. We process your content solely as necessary to provide, secure, maintain, improve, and develop the Services, as further described in our Privacy Policy and any applicable Data Processing Addendum.

By creating an account, accessing, or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you access or use the Services on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms, in which case "you" refers to both you and that organization.

1. Acceptance and Scope

These Terms of Service ("Terms") constitute a binding agreement between Hivelighter Inc. ("Hivelighter," "we," "us," or "our") and the entity or individual accessing or using the Hivelighter platform at hivelighter.com/beta-ai (the "Service"). By creating an account, accessing, or using the Service, you agree to be legally bound by these Terms and any policies incorporated by reference. If you are using the Service on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" refers to both you and that entity.

If your organization has executed a separate written Order Form or Master Subscription Agreement with Hivelighter, that agreement controls to the extent it conflicts with these Terms.

These Terms do not govern Hivelighter for Sales (hivelighter.ai), which is subject to the Hivelighter for Sales Product Addendum.

2. About Hivelighter

Hivelighter is an AI-powered research, knowledge management, and collaboration platform that helps individuals and organizations discover, collect, organize, analyze, and share information from online and other supported sources.

The Services may include features that enable you to:

• discover and receive personalized research content from supported sources, including websites, publications, podcasts, videos, reports, and other online content;
• capture, highlight, annotate, organize, and manage research materials within personal or shared workspaces;
• search, filter, and retrieve information across your research collections;
• collaborate with other authorized users by sharing research, highlights, notes, and collections through shared workspaces, including Corporate Hives;
• use AI-assisted features to identify relevant content, generate recommendations, organize information, surface insights, and support research workflows; and
• connect the Services with supported third-party applications, integrations, and productivity tools.

Hivelighter's AI features are designed to assist users in conducting research and managing information. Unless expressly stated otherwise, AI-generated outputs are intended to support—not replace—human review, judgment, or decision-making.

3. Eligibility and Account Registration

3.1 The Service is intended for business use. To use the Service, you must be at least 16 years of age, have authority to enter into a binding contract, and not be prohibited from using the Service under applicable law.

3.2 You agree to provide accurate, complete, and current account information and to keep it updated. You are responsible for all activity that occurs under your account and must maintain the confidentiality of your login credentials. You must notify us immediately at[email protected] if you suspect unauthorized access.

4. Subscriptions, Fees, and Payment

Certain features of the Services require a paid subscription. Hivelighter may offer individual, team, enterprise, beta, trial, or other subscription plans, each subject to the features, usage limits, and pricing communicated at the time of purchase or set out in an applicable Order Form.

Unless otherwise specified, all fees are quoted and payable in U.S. dollars and are exclusive of applicable taxes, duties, or similar governmental charges, which are the responsibility of the Customer.

Subscriptions are billed in advance on a monthly or annual basis, depending on the selected subscription plan, and will automatically renew for successive billing periods unless cancelled before the renewal date or otherwise provided in the applicable Order Form.

By purchasing a subscription, Customer authorizes Hivelighter and its payment processor to charge the applicable fees and any applicable taxes using the payment method associated with the Customer's account.

Except as required by applicable law or expressly stated in these Terms or an applicable Order Form, all fees paid are non-refundable.

Hivelighter may modify its subscription plans, features, usage limits, or pricing from time to time. Any material changes affecting existing subscriptions will be communicated in advance and will apply only to subsequent billing periods unless otherwise required by applicable law.

5. License Grant and Restrictions

5.1 License

Subject to your compliance with these Terms and payment of all applicable fees, Hivelighter grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Services during your subscription term for your internal business or personal research purposes, as applicable.

5.2 Restrictions

You may not, and may not permit any third party to:

• sell, resell, sublicense, lease, distribute, or otherwise make the Services available to third parties;
• reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, underlying models, algorithms, or non-public components of the Services, except where prohibited by applicable law;
• use the Services to develop or offer a competing product or service;
• access or use the Services through automated means, including scraping, crawling, or data extraction, except as expressly authorized by Hivelighter;
• remove, alter, or obscure any proprietary notices or intellectual property markings;
• use the Services in violation of applicable laws, regulations, or these Terms; or
• upload or Process regulated or sensitive personal data, including protected health information or payment card data, unless expressly authorized by Hivelighter in writing.

5.3 Acceptable Use

Your use of the Services is also subject to Hivelighter's Acceptable Use Policy, which is incorporated into these Terms by reference.

6. Your Data and Content

6.1 Customer Data

You retain ownership of all data, content, documents, annotations, highlights, notes, prompts, and other materials that you upload, submit, create, or store through the Services ("Customer Data").

You grant Hivelighter a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, transmit, and otherwise use Customer Data solely as necessary to provide, maintain, secure, improve, and support the Services, and as otherwise described in these Terms and the Privacy Policy.

Unless expressly agreed otherwise, Hivelighter does not use Customer Data to train AI models made available to other customers.

6.2 Your Responsibilities

You are solely responsible for Customer Data and represent and warrant that you have all necessary rights, permissions, and legal authority to submit, use, and share Customer Data through the Services.

You must not upload or submit Customer Data that infringes the intellectual property, privacy, publicity, confidentiality, or other rights of any third party, or otherwise violates applicable law.

6.3 Third-Party Content

The Services may enable you to discover, access, organize, annotate, or reference content made available by third-party websites, publications, podcasts, videos, and other supported sources.

Hivelighter does not claim ownership of such third-party content. Where applicable, highlights, excerpts, or references generated through the Services are intended to link users back to the original source material.

You are responsible for complying with any applicable terms of use, copyright laws, licensing requirements, and other legal obligations governing your access to and use of third-party content.

7. Intellectual Property

7.1 Ownership

Hivelighter and its licensors retain all right, title, and interest in and to the Services, including all associated intellectual property rights. This includes, without limitation, the software, AI models, algorithms, personalization systems, workflows, user interface, designs, documentation, APIs, and any underlying technology or components provided as part of the Services.

Except for the limited rights expressly granted to you under these Terms, no rights are granted to you in or to the Services or any related intellectual property.

7.2 Feedback

You may, from time to time, provide suggestions, ideas, enhancement requests, or other feedback regarding the Services ("Feedback"). Hivelighter may use, modify, and incorporate such Feedback without restriction, attribution, or compensation to you.

7.3 Third-Party Rights

The Services may include or rely on third-party components, libraries, or technologies that are subject to their own license terms. Nothing in these Terms limits or affects the rights granted to such third parties under applicable license agreements.

7.4 Trademarks

Hivelighter's name, logo, and any related product or service names are trademarks or registered trademarks of Hivelighter or its licensors. You may not use these marks without prior written permission.

8. Third-Party Integrations

8.1 Third-Party Services

The Services may integrate with or enable connections to third-party platforms, applications, and services ("Third-Party Services"), including productivity, collaboration, CRM, and communication tools.

Third-Party Services are not controlled by Hivelighter and are governed by the terms of service, privacy policies, and practices of the respective providers.

8.2 Authorization and Data Flows

By enabling a Third-Party Service through the Hivelighter platform, you authorize Hivelighter to access, transmit, and receive data as necessary to provide the requested integration functionality.

You are solely responsible for ensuring that your use of Third-Party Services complies with the applicable terms and policies of those providers.

8.3 Responsibility for Third-Party Services

Hivelighter does not warrant or guarantee the availability, compatibility, or performance of any Third-Party Services and is not responsible for any loss, damage, or issues arising from your use of such services.

8.4 Changes and Discontinuation

Hivelighter may modify, suspend, or discontinue any Third-Party Integration at any time if required due to changes in the Third-Party Service, technical limitations, security considerations, or other operational reasons, without liability to you.

9. Privacy and Data Protection

9.1 Privacy Policy

Hivelighter's collection, use, disclosure, and protection of personal information is governed by itsPrivacy Policy, which is incorporated into these Terms by reference.

9.2 Data Processing Addendum

Where applicable (including for customers subject to the EU General Data Protection Regulation ("GDPR") or UK GDPR), Hivelighter's Data Processing Addendum ("DPA") governs the processing of personal data on behalf of customers.

The DPA forms part of the agreement between Hivelighter and the customer where personal data is processed in the context of providing the Services.

9.3 Applicable Privacy Laws

Hivelighter processes personal data in accordance with applicable privacy and data protection laws, which may include Canadian federal and provincial privacy legislation (including the Personal Information Protection and Electronic Documents Act ("PIPEDA")), as well as other applicable international privacy laws depending on the location of users and customers.

9.4 International Data Transfers

Where personal data is transferred across borders, Hivelighter implements appropriate safeguards in accordance with applicable privacy laws, including standard contractual clauses or equivalent transfer mechanisms where required.

10. Confidentiality

Each party agrees to protect the other party's confidential information with at least the same degree of care it uses to protect its own confidential information, and in no event less than reasonable care.

"Confidential Information" means any non-public information disclosed by one party to the other, whether orally, visually, electronically, or in writing, that is designated as confidential or that reasonably should be understood to be confidential given its nature and the circumstances of disclosure.

Each party may use the other party's Confidential Information solely as necessary to perform its obligations and exercise its rights under these Terms and shall not disclose such Confidential Information to any third party except to its employees, contractors, affiliates, and service providers who have a legitimate need to know and are bound by confidentiality obligations no less protective than those set out herein.

Confidential Information does not include information that: (a) is or becomes publicly available without breach of these Terms; (b) was lawfully known to the receiving party prior to disclosure; (c) is independently developed without use of the disclosing party's Confidential Information; or (d) is rightfully received from a third party without restriction.

A party may disclose Confidential Information if required to do so by law, regulation, or valid legal process, provided that, where legally permitted, it gives the other party prompt notice and reasonable assistance to seek protective treatment.

These confidentiality obligations survive termination or expiration of these Terms for three (3) years, except for trade secrets, which shall be protected for as long as they remain trade secrets under applicable law.

11. Security

Hivelighter implements and maintains reasonable administrative, technical, and physical safeguards designed to protect Customer Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

These safeguards include, where appropriate:

• access controls designed to restrict access to Customer Data to authorized personnel on a need-to-know basis;
• encryption of data in transit using industry-standard protocols;
• measures intended to protect the security and integrity of systems and infrastructure used to provide the Services;
• monitoring and logging practices designed to detect and respond to security incidents; and
• internal policies and procedures relating to information security and confidentiality.

Hivelighter maintains a security incident response process designed to identify, investigate, and respond to potential security incidents affecting the Services.

Hivelighter will not materially reduce the overall security protections for the Services during a Customer's subscription term.

12. Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HIVELIGHTER AND ITS AFFILIATES AND LICENSORS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.

HIVELIGHTER DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY FREE OF SECURITY VULNERABILITIES OR UNAUTHORIZED ACCESS. HOWEVER, HIVELIGHTER IMPLEMENTS REASONABLE SECURITY MEASURES DESIGNED TO PROTECT THE SERVICES AND CUSTOMER DATA AS DESCRIBED IN THESE TERMS.

YOU ACKNOWLEDGE THAT THE USE OF THE SERVICES MAY INVOLVE THIRD-PARTY CONTENT, INTEGRATIONS, AND SYSTEMS, AND HIVELIGHTER MAKES NO WARRANTIES REGARDING SUCH THIRD-PARTY SERVICES.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HIVELIGHTER'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE TOTAL AMOUNTS PAID BY YOU TO HIVELIGHTER IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

THE LIMITATIONS ABOVE APPLY WHETHER THE CLAIM IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE.

THE LIMITATIONS OF LIABILITY DO NOT APPLY TO LIABILITY ARISING FROM FRAUD, WILLFUL MISCONDUCT, OR YOUR INDEMNIFICATION OBLIGATIONS, OR TO ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

14. Indemnification

14.1 Indemnification by Hivelighter

Hivelighter will defend you against any third-party claim alleging that the Services, as provided by Hivelighter and used in accordance with these Terms, infringe such third party's intellectual property rights, and will indemnify you for any damages finally awarded against you, or any settlement amounts approved by Hivelighter, resulting from such claim.

This obligation is subject to you:

• promptly notifying Hivelighter of the claim;
• providing reasonable cooperation in the defense; and
• granting Hivelighter sole control of the defense and settlement.

Hivelighter will have no liability for any claim arising from:

(a) your use of the Services in breach of these Terms;

(b) modifications or combinations not made or authorized by Hivelighter;

(c) Customer Data; or

(d) third-party services, integrations, or content.

14.2 Indemnification by You

You agree to defend, indemnify, and hold harmless Hivelighter and its affiliates from and against any third-party claims, damages, liabilities, and expenses arising out of or related to:

• your Customer Data;
• your use of the Services in violation of these Terms or applicable law;
• your use of third-party integrations; or
• content or materials you submit or make available through the Services.

You will promptly notify Hivelighter of any such claim and allow Hivelighter to participate in the defense at its own expense.

15. Term and Termination

15.1 These Terms remain in effect for as long as you have an active subscription or continue to use the Service.

15.2 Either party may terminate these Terms for material breach upon thirty (30) days' written notice, unless the breach is cured within that period.

15.3 Hivelighter may suspend or terminate access to the Service immediately if:

(a) you violate Section 5 (Use Restrictions);

(b) you fail to pay applicable fees when due; or

(c) continued use of the Service poses a security, legal, or operational risk.

15.4 Upon termination or expiration of these Terms, your right to access and use the Service will immediately cease.

15.5 Following termination, Hivelighter will handle Customer Data in accordance with its Privacy Policy and applicable data protection laws. Unless otherwise required by law, Customer Data will be deleted or anonymized within a reasonable period following termination, except where retention is necessary for legal, security, or legitimate business purposes (such as backup systems or audit obligations).

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

To the maximum extent permitted by applicable law, any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be finally resolved by binding arbitration administered by the ADR Institute of Canada (ADRIC) by a single arbitrator. The arbitration shall take place in Montreal, Quebec, and may be conducted in English or French.

Each party waives any right to participate in a class action or class-wide arbitration to the extent such waiver is enforceable under applicable law.

Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

You may opt out of arbitration by sending written notice to[email protected] within thirty (30) days of first accepting these Terms. If you opt out, disputes will be resolved exclusively in the courts of Quebec, Canada, unless otherwise required by applicable law.

Nothing in this section limits rights that cannot be waived under applicable consumer protection laws.

17. Sub-processors

17.1 List of sub-processors

18. General Provisions

Assignment: Neither party may assign these Terms without the other party's prior written consent, except that Hivelighter may assign these Terms without consent in connection with a merger, acquisition, corporate reorganization, or sale of substantially all its assets. Hivelighter may also assign its rights and obligations to an affiliate.

Entire Agreement: These Terms, together with any applicable Order Form, Privacy Policy, Data Processing Addendum (DPA), Acceptable Use Policy (AUP), and any documents incorporated by reference, constitute the entire agreement between the parties and supersede all prior or contemporaneous agreements.

Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

Notices: Legal notices to Hivelighter must be sent to: Hivelighter Inc., 5022 rue Le Jeune, Montréal (Québec) H2T 2C5, Canada. Email notices:[email protected].

Waiver: Failure to enforce any provision of these Terms will not constitute a waiver of that provision or any other provision.

Updates: Hivelighter may update these Terms from time to time. Hivelighter will provide at least thirty (30) days' prior notice for any material changes. Non-material updates may take effect immediately upon posting. Continued use of the Service after the effective date of the updated Terms constitutes acceptance of the revised Terms.

19. Contact

Hivelighter Inc.
5022 rue Le Jeune
Montréal (Québec) H2T 2C5
Canada
Email:[email protected]
Website:hivelighter.com